FAQ

Below you’ll find answers to some common questions about TrendFU, our products, and services. If you need further assistance, please feel free to contact our customer support team.

1. What is TrendFU?

TrendFU is a premier online trading platform and a branch of Dirian Plus, a UK-registered company. We specialize in offering a wide range of high-quality products sourced from trusted suppliers, ensuring a seamless and secure shopping experience.

2. How do I place an order?

Placing an order with TrendFU is easy:
 • Browse & Select: Choose from our curated selection of products.
 • Add to Cart: Add your desired items to the shopping cart.
 • Checkout: Provide your shipping details and complete the payment process using our secure payment gateways.
 • Confirmation: You will receive an order confirmation via email once your order is successfully placed.

3. What payment methods do you accept?

We accept a variety of payment methods including major credit/debit cards and other secure online payment options. Our payment gateway is designed to ensure your transactions are safe and secure.

4. How long will it take to receive my order?
 • Order Processing: Orders are typically processed within 1-3 business days.
 • Shipping Times: Delivery time depends on your location:
 • UK & Europe: 5-10 business days
 • USA & Canada: 7-14 business days
 • Rest of the World: 10-20 business days

Please note that delivery times may vary due to factors beyond our control.

5. How can I track my order?

Once your order is shipped, we will send you a tracking number via email. You can use this number on our website or the carrier’s site to monitor your shipment’s status.

6. What is your return policy?

We offer a hassle-free return policy. If you are not satisfied with your purchase, you can request a return within 14 days of receiving the item. Items must be unused, in their original condition, and in the original packaging. For more details, please refer to our Return & Refund Policy.

7. What if I receive a damaged or incorrect item?

Customer satisfaction is our priority. If you receive a damaged or incorrect item, please contact our customer service within 48 hours of delivery. We will arrange for an exchange or issue a refund as appropriate.

8. How do you ensure my personal information is secure?

We take your privacy seriously. TrendFU employs robust security measures including secure payment gateways, data encryption, and strict access controls to protect your personal and financial information. For detailed information, please review our Privacy Policy.

9. Who can I contact for additional support?

If you have any further questions or need assistance with your order, please do not hesitate to contact our customer support team at:
 • Email: [CONTACT@rendFU.COM]

Thank you for choosing TrendFU. We are committed to providing you with an exceptional online shopping experience!