Money-Back Guarantee
At TrendFU, we stand by the quality of our products and value our customers’ satisfaction. If you’re not completely happy with your purchase, we offer a hassle-free money-back guarantee under the following conditions:
1. Eligibility for a Refund
You are eligible for a full refund if:
• You request a return within 14 days of receiving your order.
• The item is unused, in its original packaging, and in the same condition as received.
• The item is defective, damaged, or incorrect due to our mistake.
2. Non-Refundable Items
We cannot offer refunds for:
• Personalized or customized items.
• Perishable goods or hygiene-related products (for safety reasons).
• Items that show signs of use, damage, or are missing original packaging.
3. Refund Process
1. Request a Return: Contact our customer service team at [contact@TrendFU.com] with your order details and reason for the refund request.
2. Approval & Return Instructions: Once approved, we will provide you with the return address and instructions.
3. Return Shipping: Customers are responsible for return shipping costs unless the item is defective or incorrect.
4. Refund Issuance: After receiving and inspecting the returned item, refunds will be processed within 5-7 business days to the original payment method.
4. Late or Missing Refunds
• If you haven’t received your refund after the processing time, please check with your bank or payment provider.
• If there are any issues, contact us, and we will assist you promptly.
For any refund inquiries, reach out to us at [contact@TrendFU.com].
Your satisfaction is our priority at TrendFU